Subject: RE: [#2619805] - need escalation : 6305100674
From: Faraz Lohani <[email-masked]>
To: Landmark Group <[email-masked]>, Abhilash Kuttalam <[email-masked]>, Namrita Kanjani <[email-masked]>, Raveen Sethupathy <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Date: Tue, 15 Jun 2021 13:03:31 +0000

Hi @Namrita Kanjani<mailto:[email-masked]> @Raveen Sethupathy<mailto:[email-masked]>,

Please issue a voucher as per the details below :

Amount : 50 SAR
TH : 55 SAR
Concept : MAX
Validity : 3 months

Hi @Shakeeb Arsalan<mailto:[email-masked]> @Apoorv Joshi<mailto:[email-masked]> @Manish Kumar<mailto:[email-masked]>,

Please forward the voucher details once issued to the customer as per the order number mentioned above.

Thankyou and Regards,
Faraz Lohani
Customer Support Associate
Customer Service
[email-masked]

From: Landmark Group <[email-masked]>
Sent: Tuesday, May 25, 2021 4:52 AM
To: Abhilash Kuttalam <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Subject: Fwd: [#2619805] - need escalation

External email sender, please take precaution.
Hi Team,

Problem Statement: Late C&C Shipping
Order Date : May 4, 2021
Order ID:6305100674
Store Code:Max60128
Tracking Id: N/A
Assistance Required: Need urgent shipping
Issue Description: The order was placed on May 4, 2021 but still is showing "IN_PROGRESS".
Please shipped the order on priority so that the customer can collect as soon as possible.
Thank you for your help!
Regards,
Mohamed

2619805:1125156
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com