Subject: RE: Need RRN #6244110515
From: Malik Ismail <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Jessie Caparas <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Akshay Berry <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, AHMED OMER <[email-masked]>
Date: Tue, 15 Jun 2021 06:39:36 +0000

Hi Apoorv,

RRN 032321091268 . Refund done 27-12-2021.

Regards,
Malik
From: Apoorv Joshi <[email-masked]>
Sent: Monday, June 14, 2021 3:21 PM
To: Jessie Caparas <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Akshay Berry <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>; AHMED OMER <[email-masked]>
Subject: Re: Need RRN #6244110515

External email sender, please take precaution.
Hi Jessie,

Kindly assist regarding the below case.

Please have a look. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Akshay Berry" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "AHMED OMER" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, June 13, 2021 2:55:25 PM
Subject: Re: Need RRN #6244110515

Hi Akshay,

Customer has already been shared this RRN and is asking for a document/acknowledgement proof for refund as RRN is not enough for their bank to investigate as per the customer. Attaching the bank statement as well he shared with us.

Please check and advise for this. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Akshay Berry" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad . Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 30, 2021 2:31:14 PM
Subject: RE: Need RRN #6244110515

Hi Fauzan,

RRN 032321091268

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Friday, January 29, 2021 3:16 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: Need RRN #6244110515
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to order #6244110515
RMA: 1000275852

The refund has been done (Manually refunded by payfort) on 02 Dec 2020 . But customer still complaining that he has not got the refund.

Kindly check and assist us to get the RRN.

Thank you for your help.

Regards.
Fauzan
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