Subject: RE: C&C issue 9661425808
From: Faraz Lohani <[email-masked]>
To: Jessie Caparas <[email-masked]>, Rajeev Vikraman <[email-masked]>, Vishu Jain <[email-masked]>, Milind Shinde <[email-masked]>, Deepak Baniya <[email-masked]>, Rasal Rana <[email-masked]>, Ritesh Sharma <[email-masked]>, Ron Thomas <[email-masked]>, Raveen Sethupathy <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Sameer Koothalikutty <[email-masked]>, Aji Chacko <[email-masked]>
Date: Sun, 13 Jun 2021 16:50:09 +0000

Hi team,

The customer has been contacted and informed but the customer was still irate for the order being cancelled and now the prices of the particular item she ordered is not on discount any more, therefore we will provide a voucher to the customer in terms of a compensation.

Hi @Ron Thomas<mailto:[email-masked]> @Raveen Sethupathy<mailto:[email-masked]>,

Please issue a voucher for the below mentioned details :

Amount : 50 AED
TH : 55 AED
Validity : 1 month
Concept : Lifestyle

Hi @Shakeeb Arsalan<mailto:[email-masked]> @Manish Kumar<mailto:[email-masked]> @Apoorv Joshi<mailto:[email-masked]>,

Once shared please share the detail of a voucher to the customer as per the order number mentioned above.

Thankyou and Regards,
Faraz Lohani
Customer Support Associate
Customer Service
[email-masked]

From: Jessie Caparas <[email-masked]>
Sent: Sunday, June 13, 2021 4:34 PM
To: Rajeev Vikraman <[email-masked]>; Vishu Jain <[email-masked]>; Milind Shinde <[email-masked]>; Deepak Baniya <[email-masked]>; Rasal Rana <[email-masked]>; Ritesh Sharma <[email-masked]>; Faraz Lohani <[email-masked]>
Cc: Sameer Koothalikutty <[email-masked]>; Aji Chacko <[email-masked]>
Subject: RE: C&C issue 9661425808
Importance: High

Hi All,

This order is already refunded as it has been pending from May 16.

@Faraz Lohani<mailto:[email-masked]> can you please inform the customer and compensate if needed due to the delay.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Rajeev Vikraman <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, June 13, 2021 4:24 PM
To: Vishu Jain <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Milind Shinde <[email-masked]<mailto:[email-masked]>>; Deepak Baniya <[email-masked]<mailto:[email-masked]>>; Rasal Rana <[email-masked]<mailto:[email-masked]>>; Ritesh Sharma <[email-masked]<mailto:[email-masked]>>
Cc: Sameer Koothalikutty <[email-masked]<mailto:[email-masked]>>; Aji Chacko <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C issue 9661425808

Hi Vishu,

We have received confirmation from store for below orders numbers have already received in store and processed IST as both orders are aging more than 14 days. But they couldn't clear the transaction in Sahla due to user ID already changed to CP Sahara. Store will raise SR to get a temporary access for clearing the open transaction.

Shipped To Location
Order Number
50010
9661425808
50010
9661384078

RAJEEV
VIKRAMAN PILLAI

Executive-Inventory Control.

  M: 00971 50 96 55 736
T:   00971 4 517 6586
A:                 17th Floor
Landmark Tower
    Dubai Marina
PO Box 34425
Dubai, UAE

www.lifestyleshops.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.lifestyleshops.com%2F&data=04%7C01%7CFaraz.Lohani%40landmarkgroup.com%7C1f1b5d35ec9e4d1b086f08d92e678ce0%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637591844544570045%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=QkXFPy7TX00TprbgGWSPguPLi%2FNTq1WDfoDveu4ID8g%3D&reserved=0>

<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.twitter.com%2Flifestylegulf&data=04%7C01%7CFaraz.Lohani%40landmarkgroup.com%7C1f1b5d35ec9e4d1b086f08d92e678ce0%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637591844544570045%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=9OjJavsa34t4%2Frun0%2BBY91HRtAFajNq9GMTBDby5UrM%3D&reserved=0><https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Flifestylegulf&data=04%7C01%7CFaraz.Lohani%40landmarkgroup.com%7C1f1b5d35ec9e4d1b086f08d92e678ce0%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637591844544589960%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=juzV9h71jmuDD8OYMM13eT9g6Pz3fO9CuezJ7O4seGg%3D&reserved=0><https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2Flifestylegulf&data=04%7C01%7CFaraz.Lohani%40landmarkgroup.com%7C1f1b5d35ec9e4d1b086f08d92e678ce0%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637591844544599918%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=hKSO%2Bsaf30rIMzcgf5ViLU2QMVoqqBuDT1E4zGHa92Y%3D&reserved=0><https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Finstagram.com%2Flifestylegulf&data=04%7C01%7CFaraz.Lohani%40landmarkgroup.com%7C1f1b5d35ec9e4d1b086f08d92e678ce0%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637591844544609871%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=GNtDnLJCztBxze9tytTuephAoN5DidUxI%2FU50YUdKgU%3D&reserved=0>

[A picture containing application  Description automatically generated]

From: Rajeev Vikraman
Sent: Thursday, June 10, 2021 3:47 PM
To: Vishu Jain <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Milind Shinde <[email-masked]<mailto:[email-masked]>>; Deepak Baniya <[email-masked]<mailto:[email-masked]>>; Rasal Rana <[email-masked]<mailto:[email-masked]>>; Ritesh Sharma <[email-masked]<mailto:[email-masked]>>
Cc: Sameer Koothalikutty <[email-masked]<mailto:[email-masked]>>; Aji Chacko <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C issue 9661425808

Noted Vishu,

For Lifestyle sahara, I will check with store in charge and will update you.

Thans & Regards,

RAJEEV
VIKRAMAN PILLAI

Executive-Inventory Control.

  M: 00971 50 96 55 736
T:   00971 4 517 6586
A:                 17th Floor
Landmark Tower
    Dubai Marina
PO Box 34425
Dubai, UAE

www.lifestyleshops.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.lifestyleshops.com%2F&data=04%7C01%7CFaraz.Lohani%40landmarkgroup.com%7C1f1b5d35ec9e4d1b086f08d92e678ce0%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637591844544619832%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Lo3of%2B9GXUaCoqbpckjivUC%2BOdKZqmD8qZrSUehRy7U%3D&reserved=0>

<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.twitter.com%2Flifestylegulf&data=04%7C01%7CFaraz.Lohani%40landmarkgroup.com%7C1f1b5d35ec9e4d1b086f08d92e678ce0%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637591844544629785%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=j7Br7iikk5Hc56kihBL5vjUN2dcHPpde47ll%2BSmFC3g%3D&reserved=0><https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Flifestylegulf&data=04%7C01%7CFaraz.Lohani%40landmarkgroup.com%7C1f1b5d35ec9e4d1b086f08d92e678ce0%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637591844544639745%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=VMQwkwUxN79%2Bh3zk0QkwO1UVB0W%2FHdnz5EYx6m8%2FLrY%3D&reserved=0><https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2Flifestylegulf&data=04%7C01%7CFaraz.Lohani%40landmarkgroup.com%7C1f1b5d35ec9e4d1b086f08d92e678ce0%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637591844544659654%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=CWRM5Fn76Hnb6TPLyoSDQKWj%2BrwyOwzji1wu%2Frv%2F3%2Fk%3D&reserved=0><https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Finstagram.com%2Flifestylegulf&data=04%7C01%7CFaraz.Lohani%40landmarkgroup.com%7C1f1b5d35ec9e4d1b086f08d92e678ce0%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637591844544669611%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=grfRl%2ByxeY0j8f9TVYr%2F%2BPOu9Up8P5dgl7wGrgC07g4%3D&reserved=0>

[A picture containing application  Description automatically generated]

From: Vishu Jain <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, June 10, 2021 3:29 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Milind Shinde <[email-masked]<mailto:[email-masked]>>; Deepak Baniya <[email-masked]<mailto:[email-masked]>>; Rasal Rana <[email-masked]<mailto:[email-masked]>>; Ritesh Sharma <[email-masked]<mailto:[email-masked]>>; Rajeev Vikraman <[email-masked]<mailto:[email-masked]>>
Cc: Sameer Koothalikutty <[email-masked]<mailto:[email-masked]>>; Aji Chacko <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C issue 9661425808

@Ritesh Sharma<mailto:[email-masked]> @Rajeev Vikraman<mailto:[email-masked]> Please check. As per warehouse team order was delivered to LS - Sahara Centre. Please update where the ordered has been moved at time of store closure.

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, June 10, 2021 3:27 PM
To: Milind Shinde <[email-masked]<mailto:[email-masked]>>; Deepak Baniya <[email-masked]<mailto:[email-masked]>>; Rasal Rana <[email-masked]<mailto:[email-masked]>>; Vishu Jain <[email-masked]<mailto:[email-masked]>>
Cc: Sameer Koothalikutty <[email-masked]<mailto:[email-masked]>>; Aji Chacko <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C issue 9661425808
Importance: High

Hi @Vishu Jain<mailto:[email-masked]>

Is the LS store still open?

As per the attached note, it was delivered last month however when we check now, we are informed this store has been closed so we are not certain where the order went if that is the case.

We wanted to track where this order went and if unrecovered to hand over to the customer, we will proceed with the refund.

Kindly check and advise.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Milind Shinde <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, June 10, 2021 1:57 PM
To: Deepak Baniya <[email-masked]<mailto:[email-masked]>>; Rasal Rana <[email-masked]<mailto:[email-masked]>>
Cc: Vishu Jain <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Sameer Koothalikutty <[email-masked]<mailto:[email-masked]>>; Aji Chacko <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C issue 9661425808

Dear All,

The order has been delivered to the store, please refer to the store approved delivery note for reference.

Thanks & Regards.

Milind Shinde
OMEGA Distribution Centre
Landmark Group
[Deliverting_Smiles]
* +971 4 8094421
*  +971 507747270
* [email-masked]<mailto:[email-masked]>

From: Deepak Baniya <[email-masked]<mailto:[email-masked]>>
Sent: 10 June 2021 11:50
To: Milind Shinde <[email-masked]<mailto:[email-masked]>>; Rasal Rana <[email-masked]<mailto:[email-masked]>>
Cc: Vishu Jain <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Sameer Koothalikutty <[email-masked]<mailto:[email-masked]>>; Aji Chacko <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C issue 9661425808

Dear Milind,

Its already shipped under the below tour

From: Milind Shinde <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, June 10, 2021 10:00 AM
To: Rasal Rana <[email-masked]<mailto:[email-masked]>>; Deepak Baniya <[email-masked]<mailto:[email-masked]>>
Cc: Vishu Jain <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Sameer Koothalikutty <[email-masked]<mailto:[email-masked]>>; Aji Chacko <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C issue 9661425808

Dear Deepak,

For the below mentioned order Tour not showing in the system, you are requested to kindly check and confirm.

INVOICE_NO
CONTAINER_ID
CINVC_NO
TOTE_ID
APPROVED_DATE
APPROVED_TIME
STATUS
MDC Tote
BILL OF Entry No
DWEFRE
9661425808
ECUAE1410262604
MDCRAAE20-014684
MSRT1020009829
17-May-21
06:15:09
APPROVED
2000691620LM
102-05821935-21

Thanks & Regards.

Milind Shinde

OMEGA Distribution Centre

Landmark Group

L +971 4 8094421

+  +971 507747270

  [email-masked]<mailto:[email-masked]>

-----Original Message-----
From: Rasal Rana <[email-masked]<mailto:[email-masked]>>
Sent: 10 June 2021 09:30
To: Milind Shinde <[email-masked]<mailto:[email-masked]>>
Cc: Vishu Jain <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Sameer Koothalikutty <[email-masked]<mailto:[email-masked]>>; Aji Chacko <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C issue 9661425808

Dear Milind,

Refer to the mail can you pls check and confirm for the delivery.

INVOICE_NO     PARTNER_CODE              CONTAINER_ID            SORTATION_TOTE_ID    STORE     STORE_NAME                           LOAD_DATE

9661425808       CNC                                ECUAE1410262604              MSRT1020009829           50010     LS-UAE-Sahara Center                17-May-21

Thanks-

Rasal Rana

0553314405

-----Original Message-----

From: Vishu Jain <[email-masked]<mailto:[email-masked]>>

Sent: Wednesday, June 9, 2021 7:37 PM

To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Rasal Rana <[email-masked]<mailto:[email-masked]>>; Sameer Koothalikutty <[email-masked]<mailto:[email-masked]>>; Aji Chacko <[email-masked]<mailto:[email-masked]>>

Subject: RE: C&C issue 9661425808

No Jessie,

There is no communication on this.

@Rasal Rana @Sameer Koothalikutty @Aji Chacko please check if this order is successfully shipped to store (LS Sahara Centre - now closed)

Regards

Vishu

-----Original Message-----

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>

Sent: Wednesday, June 9, 2021 7:30 PM

To: Vishu Jain <[email-masked]<mailto:[email-masked]>>

Subject: FW: C&C issue 9661425808

Importance: High

Hi @Vishu Jain

Can you help me check where this order went?

As per Jainul, the below store code has been closed.

Thank you and Kind Regards,

Jessie Caparas

T: +97145172087

-----Original Message-----

From: Jainul Ameer Mohammed Hussain <[email-masked]<mailto:[email-masked]>>

Sent: Wednesday, June 9, 2021 3:03 PM

To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Mohammad Almawaly <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>

Cc: ccbackoffice <[email-masked]<mailto:[email-masked]>>

Subject: RE: C&C issue 9661425808

Hi @Jessie

This is Standalone store of Sahara and this store is closed and now LS is operating in CP Sahara "21480"

Best Regards!

M.Hussain

Operation Executive - Centrepoint

M : +971 561 997 151

-----Original Message-----

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>

Sent: Wednesday, June 9, 2021 3:01 PM

To: Mohammad Almawaly <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Jainul Ameer Mohammed Hussain <[email-masked]<mailto:[email-masked]>>

Cc: ccbackoffice <[email-masked]<mailto:[email-masked]>>

Subject: RE: C&C issue 9661425808

Hi @Jainul Ameer Mohammed Hussain

Is this a CP store in Sahara or a standalone store for Lifestyle?

store code : Lifestyle50010

Thank you and Kind Regards,

Jessie Caparas

T: +97145172087

-----Original Message-----

From: Mohammad Almawaly <[email-masked]<mailto:[email-masked]>>

Sent: Wednesday, June 9, 2021 2:52 PM

To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Jainul Ameer Mohammed Hussain <[email-masked]<mailto:[email-masked]>>

Cc: ccbackoffice <[email-masked]<mailto:[email-masked]>>

Subject: RE: C&C issue 9661425808

External email sender, please take precaution.

Dear team

A kind reminder on the below.

regards

mohammad almawaly

________________________________________

From: Jessie Caparas [[email-masked]]

Sent: Monday, June 07, 2021 5:46 PM

To: Mohammad Almawaly; Escalations Dxbteam; Jainul Ameer Mohammed Hussain

Cc: ccbackoffice

Subject: RE: C&C issue 9661425808

@Jainul Ameer Mohammed Hussain

This looks like a CP store in Sahara Centre.

Can you help us check?

Thank you and Kind Regards,

Jessie Caparas

T: +97145172087

-----Original Message-----

From: Mohammad Almawaly <[email-masked]<mailto:[email-masked]>>

Sent: Sunday, June 6, 2021 8:42 PM

To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>

Cc: ccbackoffice <[email-masked]<mailto:[email-masked]>>

Subject: C&C issue 9661425808

External email sender, please take precaution.

Dear team,

Kindly note the status for the order below is ready to shipped and we escalate it to the warehouse as they confirmed that the order shipped from  May 16, 2021  then we escalate it to the store and  no respons  please check and update us.

Order Number:9661425808

AWB: 966142580810880001

store code : Lifestyle50010

Ticket: 2643043

Please check and advise.

Best Regards,

mohammad almawaly

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&amp;data=04%7C01%7Cmilind.shinde%40landmarkgroup.com%7Cfb67a703917649532cf608d92bd0d432%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637588998170187875%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=0KQeegqljICspDOXZ2%2BuPkimqQIObVvW663oc%2FndoU4%3D&amp;reserved=0<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CFaraz.Lohani%40landmarkgroup.com%7C1f1b5d35ec9e4d1b086f08d92e678ce0%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637591844544679568%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=02%2BaEUxZpdeuiT2vjARBQlwNyw4MVqcAho08C%2FaPNcg%3D&reserved=0>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com