Subject: FW: Damaged Item /// 8245241784
From: Jessie Caparas <[email-masked]>
To: Mohamed Shabaz Khan <[email-masked]>, Tejinder Singh <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>
Date: Sun, 13 Jun 2021 11:02:26 +0000

@Mohamed Shabaz Khan<mailto:[email-masked]> @Tejinder Singh<mailto:[email-masked]>

Can we send the team to fix this item.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Thursday, June 10, 2021 12:55 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Murugapandian Mani <[email-masked]>; Manish Kumar <[email-masked]>; Tejinder Singh <[email-masked]>; Jessie Caparas <[email-masked]>; Elharith Elsiddig <[email-masked]>; Jessie Caparas <[email-masked]>
Subject: Re: Damaged Item /// 8245241784

External email sender, please take precaution.
Hi Team,

Please assist on the below case. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "murugapandian mani" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "tejinder singh" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Elharith Elsiddig" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, May 23, 2021 5:41:34 PM
Subject: Re: Damaged Item /// 8245241784

Hi Team,

Customer received damaged item in the below mentioned case. Images of the item attached and case already escalated multiple time, Tejinder asking for approval in this case.

Please look into this and assist to get an approval.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, May 16, 2021 8:42:41 AM
Subject: Damaged Item /// 8245241784

Hi Team,

Problem Statement: Damaged Item.

Order Date : 25-Mar-2021
Order ID: 8245241784
Tracking ID: 16300958245241784

Issue Description: The customer emailed us informing that he received the item (162750617 - - Sammy 2-Door Wardrobe) on 10/04/21 but the item which they received is damaged, customer also provided us the picture of damaged item.

Kindly check on this concern and fix the issue on priority.

Thank you for your help.

Regards,
Algaily

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