Subject: Refund approval. #6314168525
From: MAZIM IBRAHIM <[email-masked]>
To: Manish Kumar <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, NIkhil Kumar <[email-masked]>
Date: Fri, 11 Jun 2021 20:31:26 -0700 (MST)

Hi Team, 

Problem Statement : Refund approval. 
Order Date :Jun 1, 2021 
Order ID: 6314168525 
Tracking ID: FP0602210002831 
Total value: SAR 67 
Concept: Centrepoint 
Item ID :162139849 

Issue Description :The Customer received a damaged item but he did not provide us any picture as they get rid of it 

Customer's history : The customer is with us since 4/1/20 and this is his 2 order with us. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Regards, 
MazinBassi