Subject: REFUND ISSUE
From: ABDALLAH AHEMAD <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Wed, 9 Jun 2021 15:21:28 -0700 (MST)

Hi Team, 

Problem Statement: Refund issue 

with reference to the order number: ​8255510090 
​ 
As per hybris the order status is ON_VALIDATION_CANCELLED customer shared with us bank statement he is complaint the amount his deducted from his account and the order was not placed as per attached 
Kindly look into this and advise . 

Thank you for your help! 

Regards, 
Abdallah