Subject: Re: call back // 8266204490
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Elharith Elsiddig <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Jessie Caparas <[email-masked]>
Date: Wed, 9 Jun 2021 03:09:15 -0700 (MST)

Hi Team, 

Kindly assist to arrange callback for the customer on the below case. Customer has tried to place order 2 times and both times the orders were partially cancelled. Customer is showing dissatisfaction due to the same reason, customer has already been made aware of the Nil Pick, customer is however, coming back again and again and asking for someone to call. 

Please look into this. Thank you for your help! 

Regards, 
Apoorv 

From: "Elharith Elsiddig" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Sent: Sunday, June 6, 2021 2:13:11 PM 
Subject: call back // 8266204490 

Hi team 

Customer ID : [email-masked] 
Order number : 8266204490 HC kuwait 
Customer want to arrange call back on : 97886161 

Please check and do the needful. 

Regards, 
Elharith