Subject: Re: Refund approval
From: Abdulqader Ahmed <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Wed, 9 Jun 2021 01:07:41 -0700 (MST)

HI team 

Any update plz 

Thnks 

From: "Abdulqader Ahmed" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Sunday, June 6, 2021 4:00:37 PM 
Subject: Re: Refund approval 

HI team 

Any update plz 

Thnks 

From: "Abdulqader Ahmed" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, June 4, 2021 12:38:39 PM 
Subject: Refund approval 

Hi Team 

Problem Statement: RMA Cancelled / Refund approval. 

Order Date: Apr 17, 2021 
Order ID: 6297363445 
Tracking ID: Z3970677 
Total Price: SAR345.00 
Concept: MAX 
RMA: 1000816356 

Issue Description: The Customer placed the order on Apr 17, 2021, he had to return the whole order but the RMA getting canceled we had asked customer for how many items he said whole order as we asked warehouse also mentioned they have not received anything 

Case history: The customer reached out to us on 09/05/2021 

Customer's history : The customer is with us since10/9/19 and this is her first order with us. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Regards,