Subject: RE: Twice deduction // 6299875653
From: "Mohammed Athar (TCS)" <[email-masked]>
To: Mohamed Mahmoud <[email-masked]>, Manish Kumar <[email-masked]>, Jessie Caparas <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Tue, 8 Jun 2021 16:49:41 +0000

Hi Team,

Already replied to this email.

Thanks & Regards,
Athar Mohammed,
Finance Executive-Ecom
Extn 3183

From: Mohamed Mahmoud <[email-masked]>
Sent: Monday, May 31, 2021 5:51 PM
To: Manish Kumar <[email-masked]>; Jessie Caparas <[email-masked]>; Mohammed Athar (TCS) <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: Twice deduction // 6299875653
Importance: High

Hi @Mohammed Athar<mailto:[email-masked]>

Any update on this.

Thanks

From: Manish Kumar <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, May 29, 2021 8:25 AM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Mohammed Athar <[email-masked]<mailto:[email-masked]>>
Cc: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Twice deduction // 6299875653

External email sender, please take precaution.
Hi Team,

Please check if there is any further update on the below concern as this is pending case from April.

Thank you for your help.

Regards,
Manish

________________________________
From: "jessie caparas" <[email-masked]<mailto:[email-masked]>>
To: "Mohammed Athar" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, May 27, 2021 4:37:01 PM
Subject: FW: Twice deduction // 6299875653

@Mohammed Athar<mailto:[email-masked]>

Can you help us on the below please?

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, May 27, 2021 10:54 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Elharith Elsiddig <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Subject: Re: Twice deduction // 6299875653

External email sender, please take precaution.
Hi Team,

Kindly assist to investigate on the below case.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Elharith Elsiddig" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, May 21, 2021 11:56:24 AM
Subject: Re: Twice deduction // 6299875653

Hi team,

Order date : Apr 22, 2021
Oder Id : 6299875653
delivery date :  Apr 24, 2021
amount : SAR 479.00

The customer reported that the amount has been debited twice from her. The first time from he apple pay under the auth (166137) from the card (4890222041178877) on 22/04/2021 . and the second time on 24/04/2021 as per the attached bank statement from Al Rajhi Bank from the card no (4847835000588754) .

Please check and do the needful.

Regards,
Elharith.

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