Subject: RE: C & C Order Issue - 9665601657
From: Faraz Lohani <[email-masked]>
To: Wajeeha Arshi <[email-masked]>, Jainul Ameer Mohammed Hussain <[email-masked]>, Conlocecom uae <[email-masked]>, Aji Chacko <[email-masked]>, Rasal Rana <[email-masked]>, Escalations Dxbteam <[email-masked]>, Ron Thomas <[email-masked]>, Raveen Sethupathy <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Mohammed Aadhil <[email-masked]>, Jessie Caparas <[email-masked]>, Avnish Kumar <[email-masked]>
Date: Tue, 8 Jun 2021 08:28:47 +0000

Hi @Ron Thomas<mailto:[email-masked]> @Raveen Sethupathy<mailto:[email-masked]>

Please provide a voucher for the above-mentioned order number :

Amount : 19 AED
Threshold : 20 AED
Concept : Lifestyle
Validity : 3 months

Hi @Apoorv Joshi<mailto:[email-masked]>  @Shakeeb Arsalan<mailto:[email-masked]> @Manish Kumar<mailto:[email-masked]>,

Please forward the details of the voucher once issued, to the customer as per the order number mentioned above.

Thankyou and Regards,
Faraz Lohani
Customer Support Associate
Customer Service
[email-masked]

From: Wajeeha Arshi <[email-masked]>
Sent: Monday, June 7, 2021 9:28 PM
To: Faraz Lohani <[email-masked]>; Jainul Ameer Mohammed Hussain <[email-masked]>; Conlocecom uae <[email-masked]>; Aji Chacko <[email-masked]>; Rasal Rana <[email-masked]>; Escalations Dxbteam <[email-masked]>
Cc: Mohammed Aadhil <[email-masked]>; Jessie Caparas <[email-masked]>; Avnish Kumar <[email-masked]>
Subject: RE: C & C Order Issue - 9665601657

Hi Faraz

We will get the title corrected .
In the meantime, please give voucher to the customer to order another pcs.

Thanks
Wajeeha

From: Faraz Lohani <[email-masked]<mailto:[email-masked]>>
Sent: Monday, June 7, 2021 5:19 PM
To: Jainul Ameer Mohammed Hussain <[email-masked]<mailto:[email-masked]>>; Conlocecom uae <[email-masked]<mailto:[email-masked]>>; Aji Chacko <[email-masked]<mailto:[email-masked]>>; Rasal Rana <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Wajeeha Arshi <[email-masked]<mailto:[email-masked]>>
Cc: Mohammed Aadhil <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Subject: RE: C & C Order Issue - 9665601657

Hi @Wajeeha Arshi<mailto:[email-masked]>,

This is for the below mentioned order from Lifestyle which has the following scenario :

Customer has ordered QTY 2 of 162736998. In the description its mention SET OF 2 , but customer received only 1 set.

This is has happened to him the third time of ordering.

PFA the screenshot of the website which shows as a set of 2.

Please advise and assist.

Thankyou and Regards,
Faraz Lohani
Customer Support Associate
Customer Service
[email-masked]<mailto:[email-masked]>

From: Jainul Ameer Mohammed Hussain <[email-masked]<mailto:[email-masked]>>
Sent: Monday, June 7, 2021 3:37 PM
To: Conlocecom uae <[email-masked]<mailto:[email-masked]>>; Aji Chacko <[email-masked]<mailto:[email-masked]>>; Rasal Rana <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Mohammed Aadhil <[email-masked]<mailto:[email-masked]>>
Subject: RE: C & C Order Issue - 9665601657

Hi Team

Kindly request you to check on below issue and update the status asap..

Best Regards!
M.Hussain
Operation Executive - Centrepoint
M : +971 561 997 151

From: Mohammed Aadhil <[email-masked]<mailto:[email-masked]>>
Sent: Monday, June 7, 2021 3:32 PM
To: Jainul Ameer Mohammed Hussain <[email-masked]<mailto:[email-masked]>>
Subject: C & C Order Issue - 9665601657

HI Hussain

As discussed please note below order is having issue in Ordered quantity

Customer has ordered QTY 2 of 162736998. In the description its mention SET OF 2 , but customer received only 1 set.

This is has happened to him the third time of ordering.

Can you please look into it as customer is expecting a reply today

Order number : 9665601657
Item Code ; 162736998
Name : Mohsen
Mobile : 0529253335

Thank and Regards

Mohamed Aadhil

Manager

Centrepoint

0551518157

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com