Subject: compensation Voucher approval 6259292601
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Sohaib Ahmed <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Mon, 7 Jun 2021 03:10:06 -0700 (MST)

Hi Jessie, 

Issue statement: Voucher approval 
Order Created: Dec 29, 2020 
Order: 6259292601 
Amount: 365 SAR 
Concept: CP 

Issue description: Please note that the customer got 364.9158 SAR as RV value in this order, However he used part of this RV (85 SAR) in the following order 6265555615, But the order was not delivered successfully. 

The customer now is asking for the amount, so we request you to give the approval to create the another voucher for him. 

Please note that the customer had been chasing us constantly on chat. 

Also note that the customer does not have a registered account with us and always places order as a guest and he has more than 8 orders associated with the contact NO under different names. 

Regards 
Shakeeb