Subject: RE: store complaint regarding return
From: Qazi Mohammed <[email-masked]>
To: Manager Aliat. <[email-masked]>, Centrepoint Aliatmadinah <[email-masked]>, Aliat Opsincharge <[email-masked]>, Centrepoint Aliatmadinah <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>, Elbadri <[email-masked]>, Escalations Dxbteam <[email-masked]>, Anton Shanike <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Nusaybah Alzuman <[email-masked]>, Shahul Abdulrazack <[email-masked]>
Date: Sun, 6 Jun 2021 07:19:26 +0000

Dear Team,

Can you connect below customer and resolved her issue.

customer name: Taghreed Hilal
customer number : 0554623382
customer EMAIL: [email-masked]<mailto:[email-masked]>

From: Shakeeb Arsalan <[email-masked]>
Sent: Sunday, June 6, 2021 10:00 AM
To: Qazi Mohammed <[email-masked]>; Nusaybah Alzuman <[email-masked]>; Anton Shanike <[email-masked]>
Cc: Manish Kumar <[email-masked]>; Apoorv Joshi <[email-masked]>; Elbadri <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: store complaint regarding return

External email sender, please take precaution.
Hi Team,

Any update?

Regards
shakeeb

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "qazi mohammed" <[email-masked]<mailto:[email-masked]>>, "nusaybah alzuman" <[email-masked]<mailto:[email-masked]>>, "Anton Shanike" <[email-masked]<mailto:[email-masked]>>
Cc: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Elbadri" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, May 31, 2021 9:39:34 PM
Subject: Re: store complaint regarding return

Adding + Anton

Please assist

Regards
Shakeeb

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "qazi mohammed" <[email-masked]<mailto:[email-masked]>>, "nusaybah alzuman" <[email-masked]<mailto:[email-masked]>>
Cc: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Elbadri" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, May 31, 2021 3:57:07 PM
Subject: Re: store complaint regarding return

Hi Team,

Please check and assist regarding the below concern.

Please note that we do not have the Store code, We have the address as mentioned below.

Also check the attachment the customer has shared with us and advise what can we do to assist the customer.

Regards
Shakeeb

________________________________
From: "Elbadri" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, May 23, 2021 6:36:33 PM
Subject: store complaint

Hi Team,

Problem Statement: store complaint
country: KSA
store location: Alia Mall branch, Medina
customer name: Taghreed Hilal
customer number : 0554623382
customer EMAIL: [email-masked]<mailto:[email-masked]>

Issue Description: the customer has purchased items from the store but items were damaged and he visits the store but they did not accept the return so the customer had provided the full details about the store for return his item s kindly check the attached files

Regards,
Badri

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