Subject: RE: Refund approval // 6298936196
From: Jessie Caparas <[email-masked]>
To: Manish Kumar <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Elharith Elsiddig <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 6 Jun 2021 06:30:18 +0000

@Manish Kumar<mailto:[email-masked]>

Go ahead.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Manish Kumar <[email-masked]>
Sent: Sunday, June 6, 2021 10:10 AM
To: Jessie Caparas <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Elharith Elsiddig <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Refund approval // 6298936196

External email sender, please take precaution.
Hi Jessie,

Please advise on the below approval.

Thank you for your help.

Regards,
Manish

________________________________
From: "Elharith Elsiddig" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, June 6, 2021 10:54:56 AM
Subject: Refund approval // 6298936196

Hi Team,

Problem statement: Refund approval

Child ticket - ​2634838
Case id -​ ​2494858
Order Number: ​6298936196
Order Created: ​​Apr 20, 2021
Tracking id - ​46709404372

RMA : 1000819974

Item: 162393807 - - Mimi Lu Zoey Stroller with Canopy

Item cost: SAR 219

Assistance Required: Kindly look into the issue and  process the refund for this item.

Issue description: The customer has reported that He return the item but he did not refunded against it.

Customer history: The customer shopping with us since 09/28/​20 and he placed 8 orders.

Regards,
Elharith

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