Subject: order not initiated
From: Ahmad Alsharif <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 3 Jun 2021 09:40:49 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date :29/5/2021 
Order ID: NA 
Tracking ID: NA 
RMA: NA 
Assistance Required: Need refund for customer. 
Issue Description customer tried to placed order on 29/5/2021 and the process not complete and order not initiated kindly check with this infomation 

Nabil Taha Mohamed Mabrouk 
[email-masked] 
fPayment Process No. 114932016813 
Amount 3.820 
Today 29/5/2021 
Time 7:39 pm 
Mobile Number: 55692300 

نبيل طه محمد مبروك 
[email-masked] 
عملية دفع رقم 114932016813 
المبلغ 3.820 
اليوم 29/5/2021 
الوقت 7:39 pm 
رقم الموبايل: 55692300 

regards 
ahmed