Subject: Refund approval
From: Ahmad Alsharif <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 3 Jun 2021 09:07:29 -0700 (MST)

Hi Team, 

Problem Statement : Refund approval. 
Order Date :May 3, 2021 
Order ID: 6304431424 
Tracking ID: 46714713194 
Total value: NA 
RMA :1000894725 
Concept: Centrepoint 
Issue Description :The Customer informed us that he has returned the items but he did not have return receipt, and the customer is waiting for his refund. 
Case history : The customer reached out to us on 6th may /21. and we have checked in in oracle, but we did not receive the items. 
Customer's history : The customer is with us since 9/25/19 and this is his 7th order with us. 
Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

regards 
ahmed