Subject: RE: [#2630201] - Broken shoe cabinet
From: Jessie Caparas <[email-masked]>
To: Tejinder Singh <[email-masked]>, Homecentre <[email-masked]>, Karthik Thirumurthy <[email-masked]>, Murugapandian Mani <[email-masked]>, Wasim Qureshi <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Date: Thu, 3 Jun 2021 06:59:55 +0000

@Shakeeb Arsalan<mailto:[email-masked]> @Apoorv Joshi<mailto:[email-masked]> @Manish Kumar<mailto:[email-masked]>

Check this escalation asap!

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Tejinder Singh <[email-masked]>
Sent: Thursday, June 3, 2021 8:14 AM
To: Homecentre <[email-masked]>; Karthik Thirumurthy <[email-masked]>; Murugapandian Mani <[email-masked]>; Wasim Qureshi <[email-masked]>; Mohammad Shababe Quamar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Subject: RE: [#2630201] - Broken shoe cabinet
Importance: High

Hi Mazen,

Can you please share any customer detail (Order number or mobile number)
How we come to know with the Item code regarding which complaint you are questioning.

++@Mohammad Shababe Quamar<mailto:[email-masked]>

Regards,
Tejinder Singh.

From: Homecentre
Sent: Wednesday, June 02, 2021 3:22 PM
To: Karthik Thirumurthy <[email-masked]<mailto:[email-masked]>>; Tejinder Singh <[email-masked]<mailto:[email-masked]>>; Murugapandian Mani <[email-masked]<mailto:[email-masked]>>; Wasim Qureshi <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#2630201] - Broken shoe cabinet

External email sender, please take precaution.

Hi Team,
Any update?
Customer emailed us complaining that glass door was cracked on door knobs spots ,the item is  (162861005 - - Robin 34-Pair Shoe Cabinet) customer is claiming that it is because of tight assembly of door knobs which cause cracks  on the mirror. Customer provided us with photos and i will attach the samer blow.
Kindly check and advice.

Regard,
Mazen

2630201:1125156
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com