Subject: Re: Late collection \\ 6269240071
From: Apoorv Joshi <[email-masked]>
To: [email-masked], [email-masked]
Cc: Shakeeb Arsalan <[email-masked]>, Faraz Lohani <[email-masked]>, escalations dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>, Manish Kumar <[email-masked]>, Elharith Elsiddig <[email-masked]>
Date: Sun, 30 May 2021 07:12:25 -0700 (MST)

Hi Team, 

With reference to the order number: 6269240071 
AWB: 46716358883 

Kindly assist to process the following RMA: 1000942740. As per tracking the items are already delivered to warehouse on May 29, 2021. 

Please assist to close this asap. Case pending with us since Feb 2021. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Faraz Lohani" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "AbdulrahmanMoha" <[email-masked]>, "Imran Masih" <[email-masked]>, "AhmadAlaw" <[email-masked]>, "SanadZ" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Elharith Elsiddig" <[email-masked]> 
Sent: Monday, May 24, 2021 3:51:25 PM 
Subject: RE: Late collection \\ 6269240071 

Hi [ mailto:[email-masked] | 
@[email-masked] ] [ mailto:[email-masked] | @[email-masked] ] [ mailto:[email-masked] | 
@[email-masked] ] , 

Please get the order number mentioned above get picked up ASAP as the customer is still waiting and complaining. 

Tracking ID: 46716358883 

Thankyou and Regards, 

Faraz Lohani 

Customer Support Associate 

Customer Service 

[email-masked] 

From: Shakeeb Arsalan <[email-masked]> 
Sent: Tuesday, May 18, 2021 5:58 PM 
To: [email-masked]; [email-masked]; [email-masked]; [email-masked] 
Cc: Escalations Dxbteam <[email-masked]>; Jessie Caparas <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Elharith Elsiddig <[email-masked]> 
Subject: Fwd: Late collection \\ 6269240071 

External email sender, please take precaution. 

Hi Team, 

Problem Statement: Late Collection 

Order Date : 31-Jan-2021 

Order ID: 6269240071 

Tracking ID: 46716358883 

Address : Ras tanura ,qurtoba. ibn al aseer st house 9 

Phone 0556798567 

Assistance Required: Need Urgent Collection 

Issue Description: The return request was has been created many times and every time it gets cancelled the we create again. 

Please contact the customer on the NO mentioned above and arrange the collection ASAP as the issue is pending since 3 months 

Regards, 

Elhartih. 
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