Subject: Re: Refund to be Returned
From: Apoorv Joshi <[email-masked]>
To: Reddy Prasad <[email-masked]>
Cc: Azmathulla Khan Abdul Razack <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Mustafa Chakki <[email-masked]>, Jessie Caparas <[email-masked]>, Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>, Harish Thakor <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sun, 30 May 2021 07:03:18 -0700 (MST)

Dear Reddy, 

Kindly advise if the needful has been arranged with the customer. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Reddy Prasad" <[email-masked]> 
To: "Azmathulla Khan Abdul Razack" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Mustafa Chakki" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Harish Thakor" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Saturday, May 29, 2021 11:02:10 AM 
Subject: RE: Refund to be Returned 

Dear Azmat 

Please inform OLM driver to visit customer house and collect the money and deposit separately and inform Mustafa 

Abu Halifa Block 2 

Abdulmalik bin marwan St. 

House 4 

Contact Number: 050642622 

Regards 

Reddy Prasad 

From: Apoorv Joshi <[email-masked]> 
Sent: Friday, May 28, 2021 7:22 AM 
To: Escalations Dxbteam <[email-masked]> 
Cc: Shakeeb Arsalan <[email-masked]>; Mustafa Chakki <[email-masked]>; Jessie Caparas <[email-masked]>; seeta.seeta <[email-masked]>; Manish Kumar <[email-masked]>; Harish Thakor <[email-masked]>; Reddy Prasad <[email-masked]> 
Subject: Re: Refund to be Returned 

External email sender, please take precaution. 

Hi Team, 

Kindly assist on the below. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Mustafa Chakki" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Harish Thakor" < [ mailto:[email-masked] | [email-masked] ] >, "Reddy Prasad" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, April 21, 2021 1:07:58 PM 
Subject: Re: Refund to be Returned 

Hi Mustafa, 

Customer's address and contact number are as follows, please arrange the collection on the below request: 

Abu Halifa Block 2 

Abdulmalik bin marwan St. 

House 4 

Contact Number: 050642622 

Regards, 

Apoorv 

From: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Mustafa Chakki" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Harish Thakor" < [ mailto:[email-masked] | [email-masked] ] >, "Reddy Prasad" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, April 13, 2021 6:44:15 PM 
Subject: Re: Refund to be Returned 

Hi Mustafa, 

Customer wants someone to visit and take the money back from him. The amount is KWD 31.96. 

Please look into this and advise. Thank you for your help! 

Regards, 

Apoorv 

From: "Mustafa Chakki" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Harish Thakor" < [ mailto:[email-masked] | [email-masked] ] >, "Reddy Prasad" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, April 12, 2021 2:55:47 PM 
Subject: RE: Refund to be Returned 

Dear Team, 

PFA the bank details. 

Regards, 

MUSTAFA CHAKKI 

Assistant – F & A 

[ mailto:Mustafa.chakki@landmarkgroup,com | Mustafa.chakki@landmarkgroup,com ] 

From: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, April 11, 2021 6:08 PM 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Mustafa Chakki < [ mailto:[email-masked] | [email-masked] ] > 
Cc: seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Harish Thakor < [ mailto:[email-masked] | [email-masked] ] >; Reddy Prasad < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Refund to be Returned 

External email sender, please take precaution. 

Hi Team, 

Please share the bank details in order to share the same with the customer. 

Regards 
Shakeeb 

From: "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Mustafa chakki" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Harish thakor" < [ mailto:[email-masked] | [email-masked] ] >, "Reddy Prasad" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, April 11, 2021 3:55:43 PM 
Subject: RE: Refund to be Returned 

Hi Mustafa, 

Thanks. 

We will get in touch with the customer and get back to you. 

FYI [ mailto:[email-masked] | 
@Shakeeb Arsalan ] [ mailto:[email-masked] | 
@seeta.seeta ] [ mailto:[email-masked] | 
@Manish Kumar ] [ mailto:[email-masked] | 
@Apoorv Joshi ] 

This is related to ticket ID 2019477 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Mustafa Chakki < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, April 11, 2021 1:39 PM 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Harish Thakor < [ mailto:[email-masked] | [email-masked] ] >; Reddy Prasad < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Refund to be Returned 8218004551 

Hi jessie, 

We can provide them our bank details to deposit the money and if the customer disagrees to that we can get the address and related details to send our driver to collect the same. 

Regards, 

MUSTAFA CHAKKI 

Assistant – F & A 

[ mailto:Mustafa.chakki@landmarkgroup,com | Mustafa.chakki@landmarkgroup,com ] 

From: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, April 8, 2021 10:48 AM 
To: Mustafa Chakki < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Harish Thakor < [ mailto:[email-masked] | [email-masked] ] >; Reddy Prasad < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Refund to be Returned 8218004551 
Importance: High 

Hi [ mailto:[email-masked] | 
@Mustafa Chakki ] 

This customer got both order and refund and wants to return the money to us. 

Can you advise how we can get it back? 

Amount is 31.96. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. [ http://www.landmarkgroup.com/ | www.landmarkgroup.com ] 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com