Subject: Fwd: [#2622461] - Returns
From: Centrepoint <[email-masked]>
To: [email-masked], Sachin Maheshwari <[email-masked]>, Babyshop Home Delivery <[email-masked]>, Escalations Dxbteam <[email-masked]>, Manish Kumar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 30 May 2021 09:37:52 +0000

Hi Jessie,     As per the customer, the mattress does not fit inside the bed and baby can climb it and fall off. Hence the reason why customer wish to return either the bed or the mattress, customer has not shared any images for the bed but she has shared the image for the mattress. As we can see the mattress is still packed.     Please only check if we can accept return for mattress.      Thank you for your help!     Regards,  Apoorv  
                           
                            On
                            Sun, 30 May at  1:10 PM
                            ,  Centrepoint <[email-masked]>  wrote:

@Manish Kumar
@Apoorv Joshi

@Shakeeb Arsalan

 

 
 Please provide the details needed 

 

 
 Thank you and Kind Regards, 

 Jessie Caparas 

 T: +97145172087 

 

 

  

 
  
 From: Sachin Maheshwari <[email-masked]>
 
Sent: Sunday, May 30, 2021 8:33 AM 
To: Babyshop Home Delivery <[email-masked]>; Centrepoint <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: RE: [#2622461] - Returns 

 

 
@Escalations Dxbteam, 

 

 Can we have clear reasons & proofs. 

 

 

 
 Regards, 

 Sachin

 

   

 
 
From: Babyshop Home Delivery <[email-masked]>
 
Sent: Saturday, May 29, 2021 2:27 PM 
To: Centrepoint <[email-masked]>; Sachin Maheshwari <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]> 
Subject: RE: [#2622461] - Returns 

 

   
 
 Dear Sachin, 

 

 Please advice on below mail from support team. 

 

 
 
Pankaj Giri|Rajesh
 Lama

 
 
Babyshop
|COD Operations – Non Home
|

 

P.O. Box 17155
|
Dubai, United Arab Emirates
|

 
 
Direct : +9714 809 4839
|
Mobile : +971564772613
|+971543097510
|+971544764797
|

 
 
E-mail:
[email-masked]|www.landmarkgroup.com
|

 

   

 
 
From: Centrepoint <[email-masked]>
 
Sent: Saturday, May 29, 2021 1:22 PM 
To: Babyshop Home Delivery <[email-masked]>; Sachin Maheshwari <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Sameer Koothalikutty <[email-masked]> 
Subject: Fwd: [#2622461] - Returns 

 

   

External email sender, please take precaution.

 

 

 Hi Team, 

 
 
 ​ 

 
 
 Return request. 

 

Order Date : May 23, 2021 
Order ID: 9663565282 
Tracking ID: 16614119663565282 

 
 
 Items ID 160473917  and 158803897 
Assistance Required: Need Urgent create reurn request  
Issue Description: the customer receive items and she not happy and satisfied with it due of safety kindly initiate return request for items (160473917  and 158803897)   
 
Regards, 

 
 
 ahmed 

 

 
 
2622461:1125156

 

 

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