Subject: Re: MADA Rejected Transaction Refund 11-05-21
From: Shakeeb Arsalan <[email-masked]>
To: Malik Ismail <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Wed, 26 May 2021 05:22:37 -0700 (MST)

Hi Malik, 

Thank you. 
Noted 

Regards 
Shakeeb 

From: "Malik Ismail" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]> 
Sent: Wednesday, May 26, 2021 3:05:19 PM 
Subject: RE: MADA Rejected Transaction Refund 11-05-21 

Hi Team, 

PFA new MADA rejected transactions done by Al Rajhi bank today. 

In case any complaint , please inform customers to share the RRN and the authorization code with their issuing bank for updates. 

You may inform customers to expect the amount to appear in their account within 14 calendar days. 

Regards, 

Malik 

From: Malik Ismail 
Sent: Tuesday, May 18, 2021 6:47 PM 
To: Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]> 
Subject: RE: MADA Rejected Transaction Refund 11-05-21 

Hi Team, 

The bank confirmed that they have processed the refund requests for attached orders. 

You may inform customers to expect the amount to appear in their account within 14 calendar days. 

Regards, 

Malik 

From: Malik Ismail 
Sent: Tuesday, May 11, 2021 1:50 PM 
To: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: MADA Rejected Transaction Refund 11-05-21 

Hi Team, 

PFA new MADA rejected transactions done by Al Rajhi bank 11-05-2021. 

In case any complaint , please inform customers to share the RRN and the authorization code with their issuing bank for updates. 

You may inform customers to expect the amount to appear in their account within 14 calendar days. 

Regards, 

Malik 

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