Subject: Re: Damaged Item /// 8245241784
From: Apoorv Joshi <[email-masked]>
To: murugapandian mani <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, tejinder singh <[email-masked]>, Jessie Caparas <[email-masked]>, Elharith Elsiddig <[email-masked]>
Date: Sun, 23 May 2021 05:11:34 -0700 (MST)

Hi Team, 

Customer received damaged item in the below mentioned case. Images of the item attached and case already escalated multiple time, Tejinder asking for approval in this case. 

Please look into this and assist to get an approval. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Sunday, May 16, 2021 8:42:41 AM 
Subject: Damaged Item /// 8245241784 

Hi Team, 

Problem Statement: Damaged Item. 

Order Date : 25-Mar-2021 
Order ID: 8245241784 
Tracking ID: 16300958245241784 

Issue Description: The customer emailed us informing that he received the item (162750617 - - Sammy 2-Door Wardrobe) on 10/04/21 but the item which they received is damaged, customer also provided us the picture of damaged item. 

Kindly check on this concern and fix the issue on priority. 

Thank you for your help. 

Regards, 
Algaily