Subject: Refund Approval - 9657136264
From: Nikhil Bishnoi <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Fri, 21 May 2021 04:38:03 -0700 (MST)

Hi Team, 

Problem Statement: Refund approval 
Order Date : Apr 30, 2021 
Order ID: 9657136264 
Return Tracking ID: RP050221002693 & RP050321003301 
Assistance Required: The customer is persistent that he has returned 3 items under the AWB RP050221002693. 

Issue Description: The customer is persistent that he has returned 3 items under the AWB RP050221002693. But the WH team has confirmed that they have received only 1 items. 
The 3rd item is 163067780 - - Mistotes Ombre Round Dial Wristwatch worth AED 55.00. 

Kindly provide the approval for the refund for this item. The customer is with us since Nov 2020 and have completed 8 transactions with us. 
​ 
Regards, 
Nikhil