Subject: Re: [#2554081] - Fwd: Damaged item
From: Apoorv Joshi <[email-masked]>
To: Babyshop Home Delivery <[email-masked]>
Cc: sachin maheshwari <[email-masked]>, Jessie Caparas <[email-masked]>, escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>
Date: Thu, 20 May 2021 04:14:10 -0700 (MST)

Hi Pankaj, 

Following is the RMA: 1000950983, as requested. 

Thanks and Regards, 
Apoorv 

From: "Babyshop Home Delivery" <[email-masked]> 
To: "sachin maheshwari" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Jessie Caparas" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Thursday, May 20, 2021 4:42:13 PM 
Subject: RE: [#2554081] - Fwd: Damaged item 

Hi Jessie, 

Please share RMA number for return collection. 

Pankaj Giri | Rajesh Lama 

Babyshop | COD Operations – Non Home | 

P.O. Box 17155 | Dubai, United Arab Emirates | 

Direct : +9714 809 4839 | Mobile : +971564772613 | +971543097510 | +971544764797 | 

E-mail: [ mailto:[email-masked] | [email-masked] ] | www.landmarkgroup.com | 

From: Sachin Maheshwari <[email-masked]> 
Sent: Thursday, May 20, 2021 3:08 PM 
To: Apoorv Joshi <[email-masked]>; Jessie Caparas <[email-masked]>; Babyshop Home Delivery <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]> 
Subject: RE: [#2554081] - Fwd: Damaged item 

[ mailto:[email-masked] | @Babyshop Home Delivery ] , 

Pls arrange replacement. 

Regards, 

Sachin 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, May 20, 2021 2:56 PM 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Sachin Maheshwari < [ mailto:[email-masked] | [email-masked] ] >; Babyshop Home Delivery < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: [#2554081] - Fwd: Damaged item 

External email sender, please take precaution. 

Hi Jessie, 

PFA the images. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] > 
To: "sachin maheshwari" < [ mailto:[email-masked] | [email-masked] ] >, "Babyshop Home Delivery" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, May 20, 2021 3:45:06 PM 
Subject: RE: [#2554081] - Fwd: Damaged item 

[ mailto:[email-masked] | @Shakeeb Arsalan ] [ mailto:[email-masked] | 
@Apoorv Joshi ] [ mailto:[email-masked] | 
@Manish Kumar ] 

Please reshare the image. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Sachin Maheshwari < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, May 20, 2021 1:16 PM 
To: Babyshop Home Delivery < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: [#2554081] - Fwd: Damaged item 

[ mailto:[email-masked] | @Escalations Dxbteam ] , 

Image / proof of damage is missing, pls re-share to understand the nature of concern & solution. 

Regards, 

Sachin 

From: Babyshop Home Delivery < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, May 20, 2021 1:09 PM 
To: Sachin Maheshwari < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: [#2554081] - Fwd: Damaged item 

Dear Sachin, 

Plz advice on below mail. 

Pankaj Giri | Rajesh Lama 

Babyshop | COD Operations – Non Home | 

P.O. Box 17155 | Dubai, United Arab Emirates | 

Direct : +9714 809 4839 | Mobile : +971564772613 | +971543097510 | +971544764797 | 

E-mail: [ mailto:[email-masked] | [email-masked] ] | www.landmarkgroup.com | 

From: Centrepoint < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, May 20, 2021 1:00 PM 
To: Babyshop Home Delivery < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Sameer Koothalikutty < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Fwd: [#2554081] - Fwd: Damaged item 

External email sender, please take precaution. 

Hi Team, 

Any update? 

Subject: Damaged WWD item received 

Order No: 9654326946 

Item ID:158119983 - - Giggles Wooden Gliding Cradle 
Tracking No: 16420769654326946. 
Contact number: +971553565089 

As per the customer, he received damaged WWD item. The customer is asking for exchange. 

Kindly do the needful. 

Regards, 

Yasser 

On Tue, 11 May at 10:15 PM , Centrepoint < [ mailto:[email-masked] | [email-masked] ] > wrote: 

Hi Team, 

Subject: Damaged WWD item received 

Order No: 9654326946 

Item ID:158119983 - - Giggles Wooden Gliding Cradle 
Tracking No: 16420769654326946. 
Contact number: +971553565089 

As per the customer, he received damaged WWD item. Screenshot is attached. The customer is asking for exchange. 

Kindly do the needful. 

Regards, 

Yasser 

2554081:1125156 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. [ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Cbsu.hdms%40landmarkgroup.com%7C83aa52c9666a45dcd11308d91b7f94b6%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637571057027393558%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=rfStzTfj4l61r07rdWXqMX9fJrKpESe8xDYTA1%2BIGKQ%3D&reserved=0 | 
www.landmarkgroup.com ] 
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com