Subject: RE: [#2554081] - Fwd: Damaged item
From: Sachin Maheshwari <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Jessie Caparas <[email-masked]>, Babyshop Home Delivery <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>
Date: Thu, 20 May 2021 11:08:21 +0000

@Babyshop Home Delivery<mailto:[email-masked]>,

Pls arrange replacement.

Regards,
Sachin

From: Apoorv Joshi <[email-masked]>
Sent: Thursday, May 20, 2021 2:56 PM
To: Jessie Caparas <[email-masked]>
Cc: Sachin Maheshwari <[email-masked]>; Babyshop Home Delivery <[email-masked]>; Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>
Subject: Re: [#2554081] - Fwd: Damaged item

External email sender, please take precaution.
Hi Jessie,

PFA the images.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
To: "sachin maheshwari" <[email-masked]<mailto:[email-masked]>>, "Babyshop Home Delivery" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, May 20, 2021 3:45:06 PM
Subject: RE: [#2554081] - Fwd: Damaged item

@Shakeeb Arsalan<mailto:[email-masked]> @Apoorv Joshi<mailto:[email-masked]> @Manish Kumar<mailto:[email-masked]>

Please reshare the image.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, May 20, 2021 1:16 PM
To: Babyshop Home Delivery <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#2554081] - Fwd: Damaged item

@Escalations Dxbteam<mailto:[email-masked]>,

Image / proof of damage is missing, pls re-share to understand the nature of concern & solution.

Regards,
Sachin

From: Babyshop Home Delivery <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, May 20, 2021 1:09 PM
To: Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#2554081] - Fwd: Damaged item

Dear Sachin,

Plz advice on below mail.

Pankaj Giri|Rajesh Lama
Babyshop |COD Operations – Non Home |
P.O. Box 17155 | Dubai, United Arab Emirates |
Direct : +9714 809 4839 | Mobile : +971564772613 |+971543097510 |+971544764797 |
E-mail: [email-masked]<mailto:[email-masked]>|www.landmarkgroup.com |

From: Centrepoint <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, May 20, 2021 1:00 PM
To: Babyshop Home Delivery <[email-masked]<mailto:[email-masked]>>
Cc: Sameer Koothalikutty <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#2554081] - Fwd: Damaged item

External email sender, please take precaution.
Hi Team,

Any update?

Subject: Damaged WWD item received

Order No: 9654326946
Item ID:158119983 - - Giggles Wooden Gliding Cradle
Tracking No: 16420769654326946.
Contact number: +971553565089

As per the customer, he received damaged WWD item. The customer is asking for exchange.

Kindly do the needful.

Regards,
Yasser
On Tue, 11 May at 10:15 PM , Centrepoint <[email-masked]<mailto:[email-masked]>> wrote:
Hi Team,

Subject: Damaged WWD item received

Order No: 9654326946
Item ID:158119983 - - Giggles Wooden Gliding Cradle
Tracking No: 16420769654326946.
Contact number: +971553565089

As per the customer, he received damaged WWD item. Screenshot is attached. The customer is asking for exchange.

Kindly do the needful.

Regards,
Yasser

2554081:1125156
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com