Subject: RE: Collection Delay - 6277761145
From: Youssef Amr <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Akshay Berry <[email-masked]>, "Abdulrahman Mohamad (SA)" <[email-masked]>, escalations dxbteam <[email-masked]>, Ahmad Alawneh <[email-masked]>, Jessie Caparas <[email-masked]>, malik ismail <[email-masked]>, Mohd Imran <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Claudine Maksoud <[email-masked]>
Date: Tue, 18 May 2021 19:39:04 +0000

Dear Apoorv

Will get you the details shortly

Yours sincerely,
Youssef Amr Abdelaziz
Customer Service Executive
Aramex International - Cairo, Egypt
Tel 16996 - 33388466  - Fax +2037482990
aramex.com

From: Apoorv Joshi <[email-masked]>
Sent: Friday, May 14, 2021 9:53 AM
To: Youssef Amr <[email-masked]>
Cc: Akshay Berry <[email-masked]>; Abdulrahman Mohamad (SA) <[email-masked]>; escalations dxbteam <[email-masked]>; Ahmad Alawneh <[email-masked]>; Jessie Caparas <[email-masked]>; malik ismail <[email-masked]>; Mohd Imran <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>; Claudine Maksoud <[email-masked]>
Subject: Re: Collection Delay - 6277761145

Hi Youssed,

As per collection reference: D226D65, this collection is completed. Kindly share the AWB under which items are collected from the customer.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "YoussefAm" <[email-masked]<mailto:[email-masked]>>
To: "Akshay Berry" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "AbdulrahmanMoha" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "AhmadAlaw" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "malik ismail" <[email-masked]<mailto:[email-masked]>>, "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Claudine Maksoud" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, May 9, 2021 3:53:54 PM
Subject: RE: Collection Delay - 6277761145

Dear Ashkay

Collection is In progress today , will keep you updated

Yours sincerely,
Youssef Amr Abdelaziz
Customer Service Executive
Aramex International - Cairo, Egypt
Tel 16996 - 33388466  - Fax +2037482990
aramex.com

From: Akshay Berry <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, May 6, 2021 5:19 PM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Abdulrahman Mohamad (SA) <[email-masked]<mailto:[email-masked]>>; Youssef Amr <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Krizette Masangkay <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: RE: Collection Delay - 6277761145

External email: avoid to open links or attachments unless sender is known and content is relevant..

Looping @AbdulrahmanMoha<mailto:[email-masked]> @Youssef Amr<mailto:[email-masked]>,

Please get this collected asap.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, May 6, 2021 1:55 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Krizette Masangkay <[email-masked]<mailto:[email-masked]>>; AbdulrahmanMoha <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: Re: Collection Delay - 6277761145

External email sender, please take precaution.
Hi Team,

Kindly assist to get an update on the below. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "AbdulrahmanMoha" <[email-masked]<mailto:[email-masked]>>
Cc: "Krizette Masangkay" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "malik ismail" <[email-masked]<mailto:[email-masked]>>, "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "Akshay Berry" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, May 5, 2021 8:11:23 PM
Subject: Collection Delay - 6277761145

Hi Team,

Problem Statement:  Late Collection
Order Date : Feb 26, 2021
Order ID: 6277761145
Return Tracking ID: 46709157272;D226D65
Assistance Required: Need urgent collection

Issue Description: The collection is pending since March. We have created a new return request. Kindly arrange the collection at the earliest.

The address is: House/Flat No: 307, Building Name/No: 6798 Al Bawani Accommodation, Street Name/No: Aseer, Location: Al Jaradiyah Dist., Landmark: Near Al Jaradiyah Metro Station, Area: Al Jaradiyah, City: Riyadh, Zip Code: 12747. Contact Number: 0592130415

Regards,
Apoorv

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