Subject: Refund approval for missing items 2001813731
From: MOHAMMED FAHIM <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Fri, 14 May 2021 07:14:30 -0700 (MST)

Subject: Refund approval for missing items 
Hi Team, 

Problem Statement: Missing item 
Order Date : May 1, 2021 

Order ID: 2001813731 
Tracking ID; 43843567353 

Missing item IDs ; 

163117080 - EGP300.00 

163076500 - EGP300.00 

162903317 - EGP205.00 

163146864 - EGP85.00 

Assistance Required: Need to approve the refund 

Issue Description: The customer placed order for 19 items and all items have been shipped from our end, but he received only 15. however it was escalated to the WH but we did not get any revert from them. Kindly give a refund approval. 

Customer History; It is customer's first order. 

Regards, 
Fahim