Subject: Ticket Assigned - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 13 May 2021 12:49:57 +0000

Hi Shakeeb Arsalan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need escalation Hi Team,     Problem Statement: Late Shipping  Order Date : May 2, 2021  Order ID: 6304277395  Tracking ID: 630427739521999991  Assistance Required: Need Urgent Delivery  Issue Description: Customer placed order on May 2, 2021 and till now she has not received the order. As per the hybris the order status is ready to be shipped/shipped.  Customer is chasing us for his/her order so we request you to expedite the delivery date asap.        Regards,  elbadri       https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2573003