Subject: RE: (Late Delivery) // 6287090924
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Malik Ismail <[email-masked]>
Cc: keyaccountmanager <[email-masked]>, "Nader Yousef Mohammed, Customer Services Manager/Zajil" <[email-masked]>, "Syed Ibrahim, Key Account Manager/Zajil" <[email-masked]>, s alqaisi <[email-masked]>, Apoorv Joshi <[email-masked]>, Mohammad Shafeeque <[email-masked]>, MOHAMMED MURSHED <[email-masked]>, Manish Kumar <[email-masked]>, Ali Atef <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Thu, 13 May 2021 07:34:42 +0000

@Shakeeb Arsalan<mailto:[email-masked]>

Still following up

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Shakeeb Arsalan <[email-masked]>
Sent: Wednesday, May 12, 2021 6:37 PM
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>
Cc: keyaccountmanager <[email-masked]>; Nader Yousef Mohammed, Customer Services Manager/Zajil <[email-masked]>; Syed Ibrahim, Key Account Manager/Zajil <[email-masked]>; s alqaisi <[email-masked]>; Apoorv Joshi <[email-masked]>; Mohammad Shafeeque <[email-masked]>; MOHAMMED MURSHED <[email-masked]>; Manish Kumar <[email-masked]>; Ali Atef <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: (Late Delivery) // 6287090924

External email sender, please take precaution.
Hi Team,

Any update ?

Regards
shakeeb

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Malik Ismail" <[email-masked]<mailto:[email-masked]>>
Cc: "keyaccountmanager" <[email-masked]<mailto:[email-masked]>>, "Nader Yousef Mohammed, Customer Services Manager/Zajil" <[email-masked]<mailto:[email-masked]>>, "Syed Ibrahim, Key Account Manager/Zajil" <[email-masked]<mailto:[email-masked]>>, "s alqaisi" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>, "MOHAMMED MURSHED" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Ali Atef" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, May 10, 2021 2:23:21 PM
Subject: Re: (Late Delivery) // 6287090924

Hi Jessie/ Malik,
Any update?
Order Date : 22/03/2021
Total Price: SAR347.60
Concept: MAX

Please advise if we can refund the customer as we are not getting any response from Zajil team

Regards
shakeeb

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
Cc: "keyaccountmanager" <[email-masked]<mailto:[email-masked]>>, "Nader Yousef Mohammed, Customer Services Manager/Zajil" <[email-masked]<mailto:[email-masked]>>, "Syed Ibrahim, Key Account Manager/Zajil" <[email-masked]<mailto:[email-masked]>>, "s alqaisi" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>, "MOHAMMED MURSHED" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Ali Atef" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, May 8, 2021 6:04:00 PM
Subject: Re: (Late Delivery) // 6287090924

Hi Team,

Please assist on the bellow the issue is pending since long time and the customer is chasing us.

Regards
shakeeb

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "keyaccountmanager" <[email-masked]<mailto:[email-masked]>>, "Nader Yousef Mohammed, Customer Services Manager/Zajil" <[email-masked]<mailto:[email-masked]>>, "Syed Ibrahim, Key Account Manager/Zajil" <[email-masked]<mailto:[email-masked]>>, "s alqaisi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>, "MOHAMMED MURSHED" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, May 5, 2021 4:11:02 PM
Subject: Re: (Late Delivery) // 6287090924

Hi Team,

Please assist us to get an update on the below.

Thank you for your help.

Regards,
Manish

________________________________
From: "s ibrahim" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "keyaccountmanager" <[email-masked]<mailto:[email-masked]>>, "n yousef" <[email-masked]<mailto:[email-masked]>>, "s alqaisi" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>, "MOHAMMED MURSHED" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, April 23, 2021 5:20:08 AM
Subject: Re: (Late Delivery) // 6287090924

Dear Shakeeb,

Well noted, I will check and get back to you.

Best Regards,

Syed Ibrahim

Key Account Manager

Zajil Express Company

T   +966 920000177

Mobile:054 396 0192

________________________________
From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, April 22, 2021 7:55 PM
To: Syed Ibrahim/Key Account Manager/Zajil <[email-masked]<mailto:[email-masked]>>; Key Account Manager <[email-masked]<mailto:[email-masked]>>; Nader Yousef Mohammed/Customer Services Manager/Zajil <[email-masked]<mailto:[email-masked]>>; Salah Al-qaisi <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>; MOHAMMED MURSHED <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>
Subject: Re: (Late Delivery) // 6287090924

[EXTERNAL]
Hi Team,

Please assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, April 17, 2021 10:42:30 AM
Subject: (Late Delivery) // 6287090924

Hi Team,

Problem Statement: (Late Delivery)

Order Date : 22/03/2021

Order ID: 6287090924
Tracking ID: Z3665439
Contact NO: 966550890204

Assistance Required: Need Urgent Delivery

Issue Description: The order was shipped from our side on 3/23/21 but till now the order has not been delivered to the customer so we request you to arrange a delivery on priority basis.

Regards,
Shafeeque

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