Subject: Re: Order not delivered (to warehouse)
From: Shakeeb Arsalan <[email-masked]>
To: ImranMas <[email-masked]>, AhmadAlaw <[email-masked]>, SanadZ <[email-masked]>, [email-masked]
Cc: Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>, HAMZA <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Wed, 12 May 2021 07:35:44 -0700 (MST)

Hi Team, 

Please check and assist regarding this issue 

Regards 
shakeeb 

From: "HAMZA" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Friday, April 30, 2021 11:42:21 PM 
Subject: Order not delivered (to warehouse) 

Hi Team. 

Problem Statement: Order not delivered (to warehouse) 
Order Date : Mar 19, 2021 
Order ID: 6285722383 
Tracking ID: 46418310831 
Collection reference: C231DE0 

Assistance Required: Need Urgent Refund. 
Issue Description: Customer raised a return request on 3/24/21 and as per the tracking website, the items has been collected from the customer on 24 Mar 2021 and till now the returned items is not delivered to warehouse so we can initiate the refund of the returned items, kindly check and deliver the items to the warehouse asap. 

Thank you for your help. 

Regards, 
Hamza