Subject: Re: Refund Not Processed for the rejected refund
From: Mohammad Shafeeque <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Mon, 10 May 2021 20:51:35 -0700 (MST)

Hi Team, 

Any update ? 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Monday, April 26, 2021 8:06:10 AM 
Subject: Refund Not Processed for the rejected refund 

Hi Team, 

Problem Statement: Refund Not Processed for the rejected refund 

Order Date : 19/03/2021 

Order ID: 6285705055 
Return Tracking ID: 46417825775 

Assistance Required: Need urgent refund 

Issue Description: The amount of SAR 321.92 is Manually refunded by payfort on 25/03/2021 ,however customer claims that he still did not receive the refund , customer has provided us the bank statement , please find it attached . 

Please assist us to resolve the case. 

Regards, 
Shafeeque