Subject: RRN / 6286486043
From: Elharith Elsiddig <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 10 May 2021 03:01:37 -0700 (MST)

Hi Team, 

Problem Statement: Refund issue 

Order Date:Mar 21, 2021 
Order ID: 6286486043 
RMA:1000700415 
Tracking ID: RP0329210001534 
amount : SAR 275 

Assistance Required: Need RRN 

Issue Description: As per the hybris the REFUND_PROCESSED on 11/04/2021 but the customer said he did not receive the refund yet 

Please check and do the needful. 
Thank you for your help 

Regards, 
ELharith.