Subject: RRN 6284258254
From: Elharith Elsiddig <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Mon, 10 May 2021 02:51:57 -0700 (MST)

Hi Team, 

Problem Statement: Refund issue 

Order Date:Mar 15, 2021 
Order ID:6284258254 
RMA: 1000666008 
Tracking ID: 46417357346 
amount : SAR 55 

Assistance Required: Need RRN 

Issue Description: As per the hybris the REFUND_PROCESSED on 25/03/2021 but the customer said he did not receive the refund yet 

Please check and do the needful. 
Thank you for your help 

Regards, 
ELharith.