Subject: Re: Refund Not Processed 6263456734
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, mohammed fahim <[email-masked]>, escalations dxbteam <[email-masked]>, nusaybah alzuman <[email-masked]>, qazi mohammed <[email-masked]>
Date: Mon, 10 May 2021 00:12:30 -0700 (MST)

Hi Jessie, 

Please assist regarding this issue. 

Regards 
Shakeeb 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "qazi mohammed" <[email-masked]>, "nusaybah alzuman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "mohammed fahim" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Saturday, May 8, 2021 8:25:04 PM 
Subject: Re: Refund Not Processed 6263456734 

Hi Team, 

Store code: Splash21233 

Please note that the customer did not get the refund, 
And We are not able to create RMA from our end 

Regards 
Shakeeb 

From: "mohammed fahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Tuesday, April 27, 2021 8:33:22 PM 
Subject: Refund Not Processed 6263456734 

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Jan 12, 2021 
Order ID: 6263456734 
Tracking ID: 626345673423999991 

Assistance Required: Need refund for customer. 

​Issue Description: Customer has returned 2 items in store but he refunded only for one item .the refund of item ID 161578638 is not initiated even though it escalated to store twice. kindly check and process the refund 
​ 
#Attatched receipt of the returned item 

Regards,