Subject: Refund approval// Order ID: 6277225599
From: "Ebrahim Abduljalil. Qasem" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Sun, 9 May 2021 04:56:46 -0700 (MST)

Hi Team 

Problem Statement : Refund approval. 

Order Date :Feb 24, 2021 
Order ID: [ callto:6282595949 | 6277225599 ] 
Tracking ID : CRDSAL0187132821 
Total Price : 209 

Issue Description : The Customer placed the order on Feb 24, 2021 , The customer says that he does not want the refund as My Credit and wants it as cash to his bank account . 

Case history : The customer reached out to us on 19 of Apr . 

Customer's history : the customer is with us since 2/24/21 and this is his First order with us. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Regards, 
Ebrahim Hageb