Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Date: Sun, 9 May 2021 11:11:05 +0000 (UTC)

Hey Shakeeb Arsalan ,

You have new message(s) in this group.

Livesalesman Team

J

2371589 this is resolved

Jessie Kathleen Go Caparas

J

2393212 sorted

Jessie Kathleen Go Caparas

J

2548386 this is also sorted

Jessie Kathleen Go Caparas

J

2512667 - sorted

Jessie Kathleen Go Caparas

M

noted with thanks!
I will check and close the above cases

Manish Kumar

J

team

Jessie Kathleen Go Caparas

J

we need to push the agents to check and resolve as many cases as possible

Jessie Kathleen Go Caparas

J

our May cases are a whopping 5k+

Jessie Kathleen Go Caparas

A

Yes Jessie, to tackle the situation we have the agents doing 11 hour shifts starting from last 2 days and we have also increased their daily target. We are trying to get wrap up as much as we can and are pushing the agents.

Apoorv Joshi

J

Apoorv Joshi

Yes Jessie, to tackle the situation we have the agents doing 11 hour shifts starting from last 2 days and we have also increased their daily target. We are trying to get wrap up as much as we can and are pushing the agents.

thanks Apoorv and lets continuously monitor

Jessie Kathleen Go Caparas

A

Yes Jessie, thank you

Apoorv Joshi

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