Subject: Refund approval// Order ID: 6282595949
From: "Ebrahim Abduljalil. Qasem" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Sat, 8 May 2021 08:30:54 -0700 (MST)

Hi Team 

Problem Statement : Refund approval. 

Order Date :Mar 11, 2021 
Order ID: 6282595949 
Tracking ID : 46417847055 
Total Price : 272 

Issue Description : The Customer placed the order on Mar 11, 2021, The customer says that he does not want the refund as My Credit and wants it as cash to his bank account . 

Case history : The customer reached out to us on 3rd of May. 

Customer's history : the customer is with us since 3/11/21 and this is his second order with us. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Regards, 
Ebrahim Hageb