Subject: Re: Order status update to delivered.
From: Yasser Fadel <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Sat, 8 May 2021 07:27:14 -0700 (MST)

Any update? 

From: "Yasser Fadel" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Tuesday, May 4, 2021 6:59:52 PM 
Subject: Order status update to delivered. 

Hi Team, 

Subject: Order status update to delivered. 

Order No: 9652912039 
Order date : ​Apr 20, 2021 

As per hybris, the status is showing READY_TO_SHIPPED. However, as per the customer, the order has been delivered and the customer wants to create return request.​ The case was escalated to fareye team, but the order has not been updated yet. 

Kindly update the order status into delivered. 

Regards, 
Yasser