Subject: RE: Proof of Delivery - 9647883996
From: Muzahir Abbas <[email-masked]>
To: Vaibhav Ohri <[email-masked]>, Manish Kumar <[email-masked]>, Dipesh Regmi <[email-masked]>, Ashish Karini <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sat, 8 May 2021 12:35:44 +0000

Hi Team ,
We talked several times with driver regarding order . As per him he delivered order ,but attached POD is wrong .
We will talk to vendor and get back to you soon .

Regards
Abbas

From: Vaibhav Ohri<mailto:[email-masked]>
Sent: 08 May 2021 15:44
To: Manish Kumar<mailto:[email-masked]>; Dipesh Regmi<mailto:[email-masked]>; Ashish Karini<mailto:[email-masked]>; Muzahir Abbas<mailto:[email-masked]>
Cc: Shakeeb Arsalan<mailto:[email-masked]>; Apoorv Joshi<mailto:[email-masked]>; Nikhil Bishnoi<mailto:[email-masked]>; Escalations Dxbteam<mailto:[email-masked]>
Subject: Re: Proof of Delivery - 9647883996

Hi Abbas

Please check and update on this.

Regards

Vaibhav ohri

From: Manish Kumar <[email-masked]>
Sent: 08 May 2021 08:40
To: Vaibhav Ohri <[email-masked]>; Dipesh Regmi <[email-masked]>; Ashish Karini <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Proof of Delivery - 9647883996

External email sender, please take precaution.
Hi Team,

Please assist us with the proof of delivery as the customer is claiming that he has not received his order.

Thank you for your help.

Regards,
Manish

From: "Nikhil Bishnoi" <[email-masked]>
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>
Cc: "Nikhil Bishnoi" <[email-masked]>
Sent: Tuesday, May 4, 2021 2:24:16 PM
Subject: Fwd: Proof of Delivery - 9647883996

Hi Team,

Any update?

Regards,
Nikhil

From: "Nikhil Bishnoi" <[email-masked]>
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>
Cc: "Nikhil Bishnoi" <[email-masked]>
Sent: Sunday, 2 May, 2021 14:34:51
Subject: Proof of Delivery - 9647883996

Hi Team,

With regards to Order ID 9647883996, the order is delivered as per the online tracking, but the customer is complaining that he has not received the order yet.

As per the online tracking, we can see that the status was 'Rejected by customer' first and after 20 min it has updated as 'Delivered'(PFA).

The Tabby team has come back to us asking for the status of the order, whether the order is delivered or whether the refund for the same will be processed.

Kindly assist.

Regards,
Nikhil.

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