Subject: Re: Refund Not Processed (Refund rejected) 6281478413
From: MOHAMMED FAHIM <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Sat, 8 May 2021 05:03:14 -0700 (MST)

Hi Team, 

Any update please?? 

Regards 

From: "MOHAMMED FAHIM" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Sunday, May 2, 2021 9:17:41 PM 
Subject: Refund Not Processed (Refund rejected) 6281478413 

Hi Team, 

Problem Statement: Refund Not Processed (Refund rejected) 

Order Date: Mar 8, 2021 

Order ID: 6281478413 

Return Tracking ID: 46415134500 

Assistance Required: Resolve ASAP 

Issue Description: As per hybris the the refund (SAR303.83) has been processed on 30/3/2021 but it was rejected. Customer came back with bank statements that she did not received the refund yet. Kindly look into this and resolve it asap. 

please find the attached. 
Regards,