Subject: Refund Not Received (rejected) 6280946515
From: MOHAMMED FAHIM <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Sat, 8 May 2021 00:15:26 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Received (rejected) 

Order Date : Mar 7, 2021 

Order ID: 6280946515 

Return Tracking ID: 628094651522999991 

Assistance Required: Investigate and Resolve the issue 

Issue Description: Refund (SAR139.00 + SAR67.00) was processed by Payfort after rejecting three times on 23/3/2021, but customer did not receive it yet. He shared attached bank statements. 
Kindly check and do needful ASAP. 

Regards, 
Fahim