Subject: RRN /6289924996
From: Elharith Elsiddig <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Fri, 7 May 2021 23:20:47 -0700 (MST)

Hi Team, 

Problem Statement: Refund issue 

Order Date: Mar 29, 2021 
Order ID: 6289924996 
RMA: 1000741417 and 1000741475 
Tracking ID: N/A 

Assistance Required: Need RRN 

Issue Description: As per the hybris the REFUND_PROCESSED on 04/04/2021 but the customer said he did not receive the refund yet 

Please check and do the needful. 
Thank you for your help 

Regards, 
ELharith.