Subject: Re: Proof of Delivery - 9647883996
From: Manish Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Fri, 7 May 2021 22:40:34 -0700 (MST)

Hi Team, 

Please assist us with the proof of delivery as the customer is claiming that he has not received his order. 

Thank you for your help. 

Regards, 
Manish 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Tuesday, May 4, 2021 2:24:16 PM 
Subject: Fwd: Proof of Delivery - 9647883996 

Hi Team, 

Any update? 

Regards, 
Nikhil 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Sunday, 2 May, 2021 14:34:51 
Subject: Proof of Delivery - 9647883996 

Hi Team, 

With regards to Order ID 9647883996, the order is delivered as per the online tracking, but the customer is complaining that he has not received the order yet. 

As per the online tracking, we can see that the status was 'Rejected by customer' first and after 20 min it has updated as 'Delivered'(PFA). 

The Tabby team has come back to us asking for the status of the order, whether the order is delivered or whether the refund for the same will be processed. 

Kindly assist. 

Regards, 
Nikhil.