Subject: Refund approval // 9615855554
From: Elharith Elsiddig <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 3 May 2021 01:28:31 -0700 (MST)

Hi Team, 

Problem statement: Refund approval 
Order Number: 9615855554 
Order Created: 11/20/20 
Tracking id - 46043427323 
amount 563.125 AED 

Assistance Required: Refund 

Issue description : The customer could not access to her account and we tried several times with her to recover but she said the issue has not been resolved yet. As per the hybris the customer having 563.125 AED which she can not used it. As per customer request she want to transfer this amount to her account.please check and do the needful. 

Thank you for your help. 

​Regards, 
Elharith.