Subject: Re: Collection Delay -4530433697
From: Apoorv Joshi <[email-masked]>
To: Faraz Lohani <[email-masked]>
Cc: Rajesh Somasundaran <[email-masked]>, Seeta Seeta <[email-masked]>, escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Jessie Caparas <[email-masked]>, PRINCE MALIK <[email-masked]>
Date: Sat, 1 May 2021 01:12:19 -0700 (MST)

Hi Faraz, 

kindly assist to get an update on this. 

The collection has still not been arranged as per tracking, customer is threatening to file a complaint. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Faraz Lohani" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Rajesh Somasundaran" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "KISHAN SINGH" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Jessie Caparas" <[email-masked]> 
Sent: Tuesday, April 27, 2021 12:42:55 AM 
Subject: RE: Collection Delay -4530433697 

Hi [ mailto:[email-masked] | 
@Rajesh Somasundaran ] , 

Please get the order number picked up as per the tracking ID mentioned below : 

Tracking ID : RP0227210003067 

Thankyou and Regards, 

Faraz Lohani 

Customer Support Associate 

Customer Service 

[email-masked] 

From: Apoorv Joshi <[email-masked]> 
Sent: Wednesday, April 21, 2021 12:13 PM 
To: Faraz Lohani <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>; KISHAN SINGH <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>; Jessie Caparas <[email-masked]> 
Subject: Re: Collection Delay -4530433697 

External email sender, please take precaution. 

Hi Faraz, 

Kindly update regarding child ticket 2399656 for this case. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "KISHAN SINGH" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, April 18, 2021 4:19:30 PM 
Subject: Collection Delay -4530433697 

Hi Team, 

With reference to the order number: 4530433697 

AWB: RP0227210003067 

Child ticket: 2399656 

Kindly assist to arrange collection for the customer with LMG, getting no updates from LMG on this collection. Customer can be reached on 030830479. 

Please look into this. Thank you for your help! 

Regards, 

Apoorv 

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