Subject: Re: Refund issue//8245501662
From: Seeta Seeta <[email-masked]>
To: Yasser Fadel <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Fri, 30 Apr 2021 22:31:41 -0700 (MST)

Hi Yasser, 

The customer has sent us the screenshot of his mobile banking and this will not work, so you need to ask the customer to share the proper bank statement from 27th March till now. 

Thanks & Regards, 
Seeta Kunwar 

From: "Yasser Fadel" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Monday, 26 April, 2021 21:55:51 
Subject: Refund issue 

Hi Team, 

Subject: Refund Issue 

Order No: 8245501662 
Ticket No: 2448284 
Amount: KWD5.50 
Date of refund processing: 3/27/21 

The customer is claiming that he did not receive the refund. Screenshot of bank statement is attached. 

Kindly check and do the needful 

Regards, 
Yasser