Subject: Refund approval - 6278526364
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, [email-masked]
Cc: Nikhil Bishnoi <[email-masked]>
Date: Thu, 29 Apr 2021 21:09:12 +0530

Hi Team,

With regards to Order ID 6278526364, the customer is confirming that the
collection guy has collected the items from him. The mobile number for the
collection guy is +966 55 099 5598.

The collection was supposed to be done under AWB 46413472674. But as per
the online tracking, the collection is still not done.

We have asked the WH team as well under child ticket 2464088, but they are
telling they are unable to see any returns with the order id.

The refund value is AED 199.00 and the customer has completed 22 orders
with us.

Kindly assist.

Regrads,
Nikhil.