Subject: RE: Kuwait Finance Tracker
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, seeta.seeta <[email-masked]>, Manish Kumar <[email-masked]>, Deeksha Dadu <[email-masked]>, Saurabh Dadu <[email-masked]>, Mustehsan Siddiqui <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Tue, 27 Apr 2021 15:37:36 +0000

Hi Shakeeb,

This is one point I'm clarifying with finance and I will get back to you.

In the meantime, can u let me know which cases are already resolved so I can update the tracker?

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Shakeeb Arsalan <[email-masked]>
Sent: Tuesday, April 27, 2021 6:21 PM
To: Jessie Caparas <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; seeta.seeta <[email-masked]>; Manish Kumar <[email-masked]>; Deeksha Dadu <[email-masked]>; Saurabh Dadu <[email-masked]>; Mustehsan Siddiqui <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Kuwait Finance Tracker

External email sender, please take precaution.
Hi Jessie,

All of the cases are closed now apart from one the customer has opened recently and we have asked him for the bank statement,

Regarding the transaction ID we are providing whatever the customer is sharing with us.
From our end we can not identify if the transaction ID is correct or not, If there is any way to identify pls Advise.

I will also double check with the Agents regarding these issue and ask them to provide the correct details for such cases.

Regards
Shakeeb
________________________________
From: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Cc: "Deeksha Dadu" <[email-masked]<mailto:[email-masked]>>, "Saurabh Dadu" <[email-masked]<mailto:[email-masked]>>, "Mustehsan Siddiqui" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, April 27, 2021 6:16:41 PM
Subject: Kuwait Finance Tracker

Hi Team,

Seems that the finance sheet for Kuwait has not been updated for so long.

Can we please identify if any of these cases in the attached list has been resolved or still needs to be resolved?

Also, the details provided such as the transaction date is either blank or incorrect.

We have to be mindful of the data we enter in the sheet for a timely resolution on such cases.

Some of them require more details as per finance however no one has reverted on the same.

https://docs.google.com/spreadsheets/d/1ERSXFIeGoA6uBoflgaWljVzEpsk2bhfS/edit#gid=989745667<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdocs.google.com%2Fspreadsheets%2Fd%2F1ERSXFIeGoA6uBoflgaWljVzEpsk2bhfS%2Fedit%23gid%3D989745667&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C47827786a3954a82b4e108d90987ad7d%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637551300610100470%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=7K6Q%2BoisC2z69GUUE4WXzWiqkROHLGX9WnT%2BUbH01RA%3D&reserved=0>

Please check and add the details required to resolve such cases.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

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