Subject: Re: Refund // 6283992147
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Elharith Elsiddig <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Mon, 26 Apr 2021 05:05:10 -0700 (MST)

Hi Jessie, 

Pls approve. 
Concept is centrepoint 
The customer is claiming that he did not link his Email with any Mobile NO so he is not able to access it or reset the passowrd and asking fo My credit amount to be transferred to his bank account. 

Regards 
shakeeb 

From: "Elharith Elsiddig" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Friday, April 23, 2021 5:25:28 PM 
Subject: Refund // 6283992147 

Hi Team, 

Problem statement: Refund approval 

Order Number: 6283992147 
Order Created: Mar 14, 2021 
Tracking id - FP0315210005792 

Assistance Required: Refund 

Issue description : the customer reported that he couldn't access to his account and he Insist to remove (my credit) (SAR 102.349) and refund it on the account as per the attached below. 

account holder : KHALED MOHAMMED MUSABEN 
Bank : Bank al bilad -Old Makkah Road 
account : 4685409990126697 
IBAN : SA1315000900533443710004 

please check and do the needful. 

Regards, 
Elharith.