Subject: RE: RRN //6272644658
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Elharith Elsiddig <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Algaili Ahmed <[email-masked]>
Date: Sun, 25 Apr 2021 16:05:04 +0000

@Apoorv Joshi<mailto:[email-masked]>

RRN # 104502627643

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Friday, April 23, 2021 8:06 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Elharith Elsiddig <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>; Algaili Ahmed <[email-masked]>; Jessie Caparas <[email-masked]>
Subject: Re: RRN //6272644658

External email sender, please take precaution.
Hi Team,

Please assist to share the refund RRN for the below case.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Elharith Elsiddig" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Algaili Ahmed" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, April 23, 2021 8:58:53 PM
Subject: RRN //6272644658

Hi Team,

Problem Statement: Need RRN

Order Date: ​Feb 11, 2021
Order ID: 6272644658

RMA: 1000527318

Amount : 65 SAR

Transaction ID : ​169999990090900822

Assistance Required: Need RRN

Issue Description: With reference to the above mentioned order ID, the refund has been done successfully from our end but the customer is reporting that he did not get the refund till now and he shared his bank statement. You can find the bank statement attached.

Please check and advise.

Thank you for your help

Regards,

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