Subject: RE: Refund Follow Up- 6282911723
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Sohaib Ahmed <[email-masked]>
Date: Sun, 25 Apr 2021 12:06:55 +0000

@Shakeeb Arsalan<mailto:[email-masked]>

It has been processed under RMA # 1000648705

Will get the other RMA cancelled REQ0266758

When processing the new RMA as goodwill please mention RMA # 1000648705 In the old RMA field.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Shakeeb Arsalan <[email-masked]>
Sent: Saturday, April 24, 2021 8:03 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Sohaib Ahmed <[email-masked]>
Subject: Re: Refund Follow Up- 6282911723

External email sender, please take precaution.
Hi Team,

The status of the RMA  1000648706 is PICKUP_COMPLETE

Please assist getting it processed.

Regards
shakeeb

________________________________
From: "Sohaib Ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, April 13, 2021 8:10:29 PM
Subject: Refund Follow Up- 6282911723

Hi Team,

Ticket ID: 2324922

Item - 162462893 has been received with with RMA - 1000648705 and tracking id - 46416532330 however the return request for this item has been created under the RMA - 1000648706

That is the reason it is showing as unexpected item Kindly process the - RMA - 1000648706 as we have already received the item 162462893

Thank you for your help.

Regards,
Sohaib

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